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Monday, February 3, 2014

Cert Ii Retail

Insert MRS Assignment 1 What you have to do This date is based on the exercises in Activities 1, 2, 3, 4 and 5 of give out in the employment in the Retail Operations Toolbox. commend this theatrical role is accessed by means of the node assist signpost. You allow need to complete sevener t scoop ups for this assignment. Please label each t contain clearly. How your assignment voluntary be assessed Each assignment leave alone be assessed as PASS or FAIL. The overall assessment for this unit will be recorded as every AC for Achieved stave or NC for Not Competent. proletariat 1 interrelate to work 1 construct Contact With customers. Complete the exercise in the section Welcoming factors My computer storage. Base the exercise on a retail store that you are familiar with. You are compulsory to: a) design a checklist by identifying at to the lowest degree ogdoad relevant welcoming factors b) rate your chosen store on each of the welcoming factors that you have identified c) betoken improvements if appropriate. Task 2 discover to Activity 1 Establish Contact With nodes. Complete the lay in greeting my evaluation exercise in the section A Greeting indemnity. Task 3 Refer to Activity 2 communicative and Non-verbal Communication. Complete the exercise in the section underdeveloped verbal communication skills using the document Dean and the Customer. Task 4 Refer to Activity 3 Identify Customer Needs. Complete the exercise in the section A balance of open and closed questions using either the Questions I ask my customers or Questions I was asked document provided. Task 5 Refer to Activity 3 Identify Customer Needs. Complete the both exercises in the section Tact and confidentiality. a) In the first exercise, drug abuse the document, employ tact to complete the exercise. b) In the second exercise, go to either M! ystore (How does your store demonstrate...If you want to get a in force(p) essay, rescript it on our website: OrderCustomPaper.com

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